Support.
Stuck on something, found a bug, or have a question about your account? We're a small team and we read every message.
Email us — we usually reply within 2 business days.
Tell us what's going on and, if you can, the email address tied to your account plus a screenshot. The more you share, the faster we can help.
Ways to reach us
Common questions
I forgot my password — how do I reset it?
On the sign-in screen, tap Forgot password? and enter the email address on your account. We'll send a reset link. If it doesn't arrive within a few minutes, check your spam folder or email us at [email protected].
Why is my TTConnect rating different from my USATT rating?
Your TTConnect rating reflects TTConnect league play only — it is not your official USATT rating. If you have a USATT membership number, your official status and rating are looked up separately and shown where applicable.
How do I join a league or club?
A match score looks wrong. Can it be fixed?
Scores and standings are managed by your league director. Reach out to them first. If something still looks off, email [email protected] with the league name and the match in question and we'll take a look.
How do I delete my account?
Email [email protected] from your account email with the subject line "Delete My Account." We verify the request and process it within 30 days. Full details are on the account & data deletion page.